PRIVACY POLICY.

1. Information We Collect

We may collect information you voluntarily provide, including your name, company, job title, phone number, email address, business address, freight and shipment details, driver application information, messages you send us, and your SMS consent and communication preferences. We may also collect limited technical information such as browser type, IP address, and pages visited.

2. How We Use Information

We use information to respond to inquiries; communicate with customers, carriers, brokers, drivers, and business partners; coordinate freight transportation, shipments, pickups, and deliveries; process driver applications; provide service updates; send SMS messages where you have provided the required consent; maintain business records; improve our website and services; and comply with legal obligations.

3. SMS/Text Messaging Privacy

If you provide your mobile phone number and voluntarily opt in to receive SMS messages from NFC, we may send messages consistent with your consent, including load status updates, dispatch coordination, pickup and delivery scheduling, shipment-related notifications, responses to business inquiries, and (for driver applicants who separately opt in) recruiting, application status, and onboarding updates.

Website opt-in paths: Brokers and customers visit www.drivenfc.com, use the Broker & Customer Inquiries form, enter their mobile number, and voluntarily select the optional SMS consent checkbox next to the inquiry fields. Driver applicants visit Driver Opportunities / Driver Application, enter their mobile number, and voluntarily select the separate SMS consent checkbox in the application form. Each checkbox is unchecked by default, is optional, and is not required to submit the relevant form. Each checkbox describes the message types for that audience. Only select a checkbox if you want to receive those messages.

Mobile information, SMS opt-in data, and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. SMS consent is not sold or provided to another company to authorize its marketing messages.

We may use vendors and service providers to support our business and messaging systems. They may process information on our behalf only as needed to provide those services and do not receive permission to use SMS consent for their own marketing.

4. How We Share Information

We do not sell personal information. We may share relevant information with service providers that help operate our business, parties involved in arranging or completing a shipment, and government authorities or other parties when required by law. This does not permit those parties to use mobile information or SMS consent for their own marketing.

5. Data Security and Retention

We use reasonable administrative and technical measures to protect information against unauthorized access, use, or disclosure. We retain information for as long as reasonably necessary for business operations, legal compliance, dispute resolution, and recordkeeping. No electronic storage or transmission method can be guaranteed completely secure.

6. Your Choices and Contact

You may contact us with questions about this policy or to request information about your personal data, subject to applicable law. For SMS messages, you can opt out at any time by replying STOP. Reply HELP for assistance.

7. SMS Terms and Conditions

When you opt in to SMS messages from Nationwide Freight Carriers Inc. (NFC), you agree to receive messages consistent with the consent you provide. Message types may include load status updates, dispatch coordination, pickup and delivery scheduling, shipment-related notifications, and responses to business inquiries.

• Message frequency may vary depending on shipment activity and business communication needs.
• Message and data rates may apply.
• Reply STOP at any time to opt out of SMS messages.
• Reply HELP for assistance. You may also visit our SMS Terms, contact dispatch@drivenfc.com or call 847-385-3157.
• Consent to receive SMS messages is not a condition of purchase or submitting a form.

After opting out, you will no longer receive SMS messages unless you opt in again. You may withdraw consent at any time by replying STOP.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.